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    HP 7410 Printer Won't Boot Up, Stuck In Software Boot Cycle Fix

    By lighthouse

    If you are reading this it is because you have just joined the HP 7410 printer stuck on stupid club! Your printer is on an endless start up cycle where you just watch the screen bar continuously doing the same thing and you can not use your 7410 printer. You may have already tried rebooting it to no avail, and you may also have tried resetting it with the same stuck on stupid results. And perhaps like some, you may have gone to the HP website for technical assistance, went through a set of printer troubleshooting annoyances only to end up with HP offering you a refurbished HP 7410 all in one printer for $200! I wonder is HP offering to sell us a unit that they repaired, that has the same defective flaw as the printer that we already have? Could this be a means where they are attempting to capitalize on their failure by charging people two hundred dollars for something that they know has lemon like behavior?

    Fix for HP 7410 that will not Boot, stuck in start up mode, seems frozen!

    There is one drawback to this work around fix, and that is that your 7410 all in one printer will not have wireless functionality. So if you are able to use the USB or Network connections to connect your printer, (or if you already are), then this little trick will relief some undue stress for you. Should you decide to do this yourself, make sure for your own SAFETY that you UNPLUG the printer unit before attempting to do any servicing.

    1. Turn the 7410 all in one printer unit around so it is facing you.
    2. Remove the black paper feeder from the back of the printing machine by pressing in on the tabs on either side and pulling away from the machine. See the figure below of the back of the 7410 printer:

    3. Remove the two silver screws, (circled in neon green, in the figure below), holding this back panel piece on. Then with the two screws removed, push upwards on the piece to unlock it from the printer and then remove it.

    4. With this back panel piece removed, look to the upper left side of this diagram below:

    5. Zoom your focus into the area in the illustration below, pay attention to the area where the green arrow is pointing. The wire you want to unplug is the one nearest the TOP of the board and SECOND in from the back of the printer. (I actually used a pair of needle nose pliers to grab the white portion of the connector and pulled it outward to remove it from the main board.)

    6. If you have some question as to what wire it is, look a the picture below, the wire's connector head is rather small, has 6 wires, covered with black plastic sheath, located BEHIND the first (larger) plug in the upper left hand corner, as you look at it from the back.

    7. Once you have removed the wire simply tuck it away from any electrical connections, you could also choose to tape it up with some electrical tape before doing so. Reinstall the HP 7410 all in one printer parts in reverse order. Plug in all your printer connections and then power up the 7410 printer again. I gave my printer about a minute before I started to hear some life coming out of it, and in short order it fully booted up to the normal software booted printing position. In testing it I found that all the functions, (printing, copies, scanning, and faxing), where once again working.


    Topics: Kick It To The Curb | 250 Comments »

    250 Responses to “HP 7410 Printer Won't Boot Up, Stuck In Software Boot Cycle Fix”

    Pages: « 1 2 3 [4] 5 » Show All

    1. 151
      Pat Says:

      Man you are the best. I had come to the conclusion that my printer was broken for good and had been on the internet for the last two days looking for a new one. But I liked my old printer and I finally decided to google it to see if I could find a new one like it to buy. I couldn't believe new ones are still from $500 to nearly $600. Then I came across your website and it wasn't very long before my computer was purring right along (The hardest part was finding the right screwdriver tip that would fit the screws).
      Thanks very much,

    2. 152
      hans Says:

      the fix you described solved my problem and got me printing again!!!!  thank you so much. this was a very expensive printer, new models now with the same capabilities are less expensive but who wants to pay out money needlessly. i am severly disappointed in the hp support for this product and it's obvious design flaw

    3. 153
      Robert Says:

      Chaulk another victory for this procedure – worked great. 
      Thanks for saving me from the $200 HP "we'll send you another piece of HP junk to use in place of your current broken piece of HP junk" program.  Not like I was actually going buy another HP product anyway…

    4. 154
      Chris Says:

      Wow thanks so much.  Your fix was fast easy and it worked.  I tied every reset and tip I could find but this fixed it and it took longer to pint the instructions out than to fix the printer.

    5. 155
      mitch Says:

      THANK YOU!!!! You just saved me a heck of a lot of money!!! Thank you!!

    6. 156
      Johnny Says:

      It worked great and we are back and running. Thanks the most important thing we use it for is the fax so it also saved us a lot of money. Thanks again….

    7. 157
      Doug Says:

      Your solution worked perfectly for me. My printer required the use of a special screwdriver head to remove the backplate. Thank You Very Much!!

    8. 158
      Pedra_D_Lume Says:

      Great stuff! I’ve done this and that saved me a huge amount of money! Thanks a lot! I lost wireless…Who cares?!?! Shame on HP! This problem obviously should be solved, free of charge, from HP! There too many people with the same problem! We didn’t do nothing to harm the equipment! It clearly has a flaw! So HP wants to be ecological…why they don’t assure that their products works for a long time…less garbage…less ecological footprint…all they want is to sell another printer…probably with another flaw! I’m sure that lots of OfficeJet 7140 went to garbage when they shouldn’t! Hey, sorry for all this negative text! I’m happy…my printer is working! Thanks a lot again and again!

    9. 159
      Raj Says:

      Hi Buddy, Great job. the printer works absolutely fine, but the wireless on the printer has stopped working. Any reason??

    10. 160
      Casey Says:

      Honestly I cannot believe it! I am not the type of person to even make a comment, but I am so impressed that your solution worked. My printer stopped working about a year ago and at the time I spent many hours on the phone with HP and every tech savvy person I knew trying to avoid purchasing a new printer—the results were nil. Finally after a move and many months away from a job that required printing daily I decided to try and find a solution one more time. I am so happy that I found your page and you just saved me a few hundred bucks for the time being! I even had a couple of back-up printer cartriges that I held onto in hopes of this thing working again someday! Thank you so much!

    11. 161
      KCar Says:

      AWESOME. This worked out perfectly. Thanks for the tip.

    12. 162
      Milan Says:

      It won’t work for me, ,my printer displays only HP logo all the time….
      is there a reset for this?

    13. 163
      Gaz Says:

      the fix you described solved my problem and got me printing again!!!! thank you so much. this was a very expensive printer and for man without a job is a big save. Thank you for your knowledge and ssupport to this web site.

    14. 164
      flowerpowergirl Says:

      Awesome dude!!! 🙂 It cost me £5.28 for the screwdriver thatisall! hehehehe Thanks a lot!

    15. 165
      Cashis Says:

      I bought this HP 7410xi printer in a computer boneyard
      for $10 USD. This fix makes the purchase that much more
      sweeter!! It was turned in because of this problem…
      can’t say thanks enough!!

    16. 166
      Dean Says:

      Add me to the many satisfied customer list! I remember these all-in-one’s were near the $1k price
      point when they first came out. I used to use the usb method. Only recently did I enable the WiFi
      printing on new Toshiba laptop. Lasted a few more months, then never re-booted in the end. Early on
      it would take hours, then it’d boot. Then I found your blog/ site. Thanks!

    17. 167
      glenn Says:

      Life saver the printer went out right when I needed it. The fix works exactly as he describes. THANK YOU

    18. 168
      Boris Says:

      Great fix. Shame on HP

    19. 169
      Joanna Says:

      Hey you rock! Thanks a lot. For those who have trouble opening the screws: I used an allen wrench. (a simple L shaped hexagonal in cross section).

    20. 170
      ben Says:

      Thanks so much…..saved me so much money. Still works.

    21. 171
      ChrisN Says:

      Thank you for posting this solution 🙂

      The only problem I had was getting the 2 screws out as a very small Torx screw driver should be used. I managed to grip the screw heads witha pair of pliers.

      Thanks again. Solved the problem 🙂

    22. 172
      Mario Says:

      Amazing trick!!! Some people were going to throw this printer away. I took it from them and googled this. Thank you my office really needed a printer! lol

    23. 173
      Mark Says:

      Thanks So So SO much. I like the 7410 and I really appreciate your help. Just like veryone else here I was in the same leaking boat.

      Many thanks Agsain

    24. 174
      Andy Says:

      nice going, this fix still works. thanks

    25. 175
      Brian Says:

      Pure genius! So quick, so easy. My printer started
      in less than a minute.
      Thank you very, very much!
      I am curious though, what was the thingamajy-whatsit
      that I disconnected?
      Thank you once again.
      Especially since HP disclaimed any offer of help at all.


    26. 176
      chris Says:

      You bloody rock, thank you

    27. 177
      Tom Says:

      You are worth your weight in gold!!! It worked like a
      charm, and the directions, with pictures, were extremely
      helpful. It not only saved money, but a trip to the
      repair shop, and at least a weeks downtime, unable to print.

      thanks again,

    28. 178
      Doc Says:

      Many thanks Lighthouse…
      HP acts just like the government, they think that there is no end to the crap that we will put up with. After spending the kind of money this printer costs the average person they should ship everyone one of there rebuilt models since just about every one of these units fails the same way at some point. Of course you can have them repair it outside of warrenty or do what most do and that is buy another computer. Sooner or later they are going to run out of customers.

      There was company that 30 years ago sent out new parts for a stereo that I owned because they knew that the driver boards would fail. They replaced the boards free of charge at an authorized repair center for NOTHING! SANSUI replaced the driver boards on my stereo for free BEFORE THEY FAILED!

      Some years later the government stopped the sale of all Sansui products in this country.

    29. 179
      Ken Says:

      Thank you so very much. Followed your directions and it booted right up. Not that it makes any difference but do you know what that wire group was supposed to do? Like I said, doesnt make any difference so thank you again.

    30. 180

      Just found your response after all this time, tried it and
      it worked, thanks!

    31. 181
      amazed Says:

      I can’t believe this worked…no joke my dad’s printer was
      out of service with that crappy reloading screen…he had
      accrued up to 29 packages of ink over the years and
      didn’t want to get rid of the printer…I found this
      page…was skeptical at first…unplugged the wire with
      some needlenose pliars…turned it on…said holy shit its
      printing again!…THANKS lighthouse! KUDOS!

    32. 182
      Frank Says:

      Worked for me today! Thanks!

    33. 183
      Rada Says:

      I took mine to a service, after 3 weeks they gave up without any result. Before I throw the printer to the junkyard I tried Your idea and it worked fine in a minute. You saved me a fortune…Thanks

    34. 184
      Mark Says:

      Thank you! It worked for me! I really appreciate your post!

    35. 185
      Kojac Says:

      Worked perfectly, Thanks

    36. 186
      JxB Says:

      This fix works!!! I’ve been struggling with this problem for a year. Thank you! Thank you! Thank you!

    37. 187
      christopher Says:

      Very helpful post…thanks so much for the assistance

    38. 188
      Scott Says:

      It worked. Thank you very much for the detailed procedure.

    39. 189
      Daniel Says:

      Thank you! We just bought on of these from a school auction for $5 because they thought it was broken! Saved us a lot!

    40. 190
      Propaangas Says:

      So kewl. Can’t believe it worked, but it does. Great job! Thanks a zillion!

    41. 191
      Melonie Says:

      Well…I did the procedure and it started resetting. I was SO excited for a minute…then I got a message that says “remove and check cartridge on right”. Now I can’t get THAT off the screen. Any ideas?

      RESPONSE: See the second post down, it may be helpful.

    42. 192
      Corey Says:

      This is simply amazing, you have saved me so much money. Thank you beyond words because I had tried everything and this was the remedy.

    43. 193
      James Says:

      THANKS A MILLION!!!! I have this same printer at my home and office and the one at home has been down for almost a year. Saw this online before, but never got around to taking it a loose and completing the task. Long over due and it worked like a charm.

    44. 194
      George Says:

      I was skeptical but had nothing to loose. My dad needed a fax/printer/copier and this was being used as a door stop so I gave the instructions a try and what do ya know…after two years I have it working again! Thank you genius!

    45. 195
      Larry Says:

      This worked for me just fine!!!! You gotta love it! I am a Realtor and I needed to scan a contract to make a huge commission! THANK YOU THANK YOU!!!

      RESPONSE: So do we get a commission too then?

    46. 196
      Nic Says:

      how on earth did you find this fix, it is brilliant and so easy and quick to implement. Makes you think doesn’t it. Are we just the pawns at the behest of the big players. Well done and thank you …..

    47. 197
      Kate Says:

      Worked like a charm! Thanks so much!

    48. 198
      Fernando Says:

      Well, what you know. Something in that wireless portion is causing a short. Thanks it took me 3 minutes and save me from buying another printer. You are the man

    49. 199
      Roland Says:

      Amazing! Just what the Doctor ordered. Thanks a bunch!

    50. 200
      Kasiius Says:

      Amazing, this worked for me too!!!

    Pages: « 1 2 3 [4] 5 » Show All

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