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    Sentry Fire Safe Won't Open, It's Broken! Can't Unlock Fire Safe

    By lighthouse

    Pictured above, a sentry safe that failed to open after the combination numbers were pushed and the little plastic piece that disabled it.
    So I called the sentry safe company, (800-828-1438), and waited for about 10 minutes to speak to a representative, (that was alright since I have a speaker phone). The first thing they asked me was about the condition of the batteries. I told them that they were brand new. The person then asked about the brand name and expiration date of the batteries. They were generic batteries, but the expiration date was fine. They suggested a new set of batteries, and mentioned that I could bypass the battery pack, (which sometimes fails), by unplugging the pack and using a regular 9 volt battery.. So just to cover the base, I went down to the store and obtained a brand new 9 volt duracell battery. I unplugged the battery pack and plugged in my new battery. I then pushed the combination numbers and my safe again failed to open.

    I called the sentry company back using my speakerphone feature again while waiting to speak with a technician. The tech asked me about the batteries and I told him it had a new 9 volt at the last technician's recommendation. The person began to talk about the actuator cylinder inside the safe, stating that it did not sound like it was actuating. Then they told me something that really made me wonder about the quality of this safe. They told me I would need to hit the safe with a rubber mallet in an attempt to get the actuator to engage so I could open the sentry safe. OK, so the safe is supposively built to keep my belongings safe from thieves and fire, but now I am going to fix it with a rubber mallet? Good thing my sentry safe was inside, somebody might have wondered about my mental state if they had seen me beating this fireproof safe with a rubber mallet! (PS: If you use the rubber mallet option or any other suggestions that sentry's customer assistance supplied, and have firearms or dynamite in your safe, you do so at your own risk, use wise judgement for your own safety)

    Well it just so happens that I had a rubber mallet and did not need to once again go to the store to get something to personally fix my great sentry fireproof safe. So I begin beating the upper middle door area of the sentry safe with this mallet and then tried the combination again. Woolah, It opened! I stopped for a moment and began to ponder how many other things I could fix with this magical rubber mallet. I mean, what about the TV, the computer, my fridgerator and that cell phone that always drops calls? Could it be that I have discovered the fix all to all mechanical issues? As I began to look at my belongings in my fireproof safe that I have just opened with a rubber mallet, I thought  "so if I close the safes door will I need a sledge hammer next time"?

    Time for another phone call, back to the speakerphone. The technician this time listened to my issue and asked me if I had some lubricant like WD-40 with a small tube that attaches to nozzle. I thought,  "well of course I do, I was just using that to fix the broken water pipe in the garage." The phone tech tells me where to spray the lubricant on the inside of the sentry safe door. He has me do this in the open and closed combination positions, and it's now opening when I press the combination numbers with the door open, hurray! The only problem is that after working in the lubricant a few times the handle on the door does not lock into the locked position. I no longer need the combination to unlock my safe, I only need a can of lubricant! OK, this is one really tough safe, what thief would ever think that they would need a rubber mallet and a can of silicon lubricant to open up a safe?

    Back to the speakerphone, this time a lady technician. She wants me to get a screwdriver and pry off the plastic piece on the back side of the door. At this point I said to her, you have built a product that I need to have a rubber mallet, a can of 3 in 1 spray lubricant, and a screwdriver to open? She stated that she was doing all she could to help me fix my safe and asked me how long I had owned the safe. I told her about 2 years and she stated that it was out of warranty. I thought, well who needs a warranty when they have a magical mallet, a can of black led, and a screwdriver? Anyway she directs me to pry the plastic backing off of the door and when I do this little piece of plastic falls out onto the floor. I look at this little plastic piece pondering in my mind, what's it's part in all of this. Well the technician is directing me to look at the arms and gears and some arrows that line up between the metal arms and plastic gears. What's wrong with that picture? Metal and plastic don't really work together long before the plastic breaks. I had to wonder for a moment, is this some really expensive fireproof plastic? The arrows line up and with that information she directs me to the area of the actuator again, she says "you see the circuit board" and a little white button that sticks out from it?" I said well yes, I see the circuit board and the little white button you are talking about seems to be laying on the floor broken off. So I picked it up and said, "this little broken piece of plastic that connects to the metal arm on the safe is why the safe does not work right?" She tells me yes that's the problem, that i have broken it and since it's out of warranty that there is nothing she can do to help me. But she then asks me to hold on for a moment…..

    She comes back to the phone sounding sincere, like she has just solved all my problems, and tells me that she has spoke to her supervisor and that they can offer me 10% off on any safe that I would like to purchase. I thought what great customer service, now they want to sell me another safe with metal and plastic pieces that break and give me a huge discount of 10%, and I bet it comes with a free maintenance kit which includes a polo stick, some lard oil, and a screwdriver on the rocks! Needless to say I declined their gracious offer.

    I will say that all the organizations personnel, (that I spoke with), were courteous and trying to be helpful, (that was within the realm of authority they were given). With a product such as this, and the great customer service I experienced, I thought it was probably best to find a safe that was free of little plastic pieces that break off, cause those plastic pieces won't save you 10% !

    A side note, recently I have received a couple of comments from someone who apparently holds stock in this company. He is trying to say that it's a fire safe and it's only supposed to protect your goods from fire. My first thought about that was; HELLO? Why would they put a key lock and combination lock on it then? I mean, are the locking mechanisms solely for the purpose of keeping the fire out of the safe? Then I thought some more, if this safe was in a fire, it would get hot, because it's not like a freezer inside, well except for those plastic parts and the plastic liner around the inside and around the door. What do you suppose might happen to those in a fire? I seen a stove recently that had some plastic on the door of the oven, high temperature resistant or not, it was melted.






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    Topics: Kick It To The Curb | 308 Comments »


    308 Responses to “Sentry Fire Safe Won't Open, It's Broken! Can't Unlock Fire Safe”

    Pages: « 1 [2] 3 4 5 6 7 » Show All

    1. 51
      Chris Says:

      Thanks for all your help. Most fun Ive had reading internet comments in ages. No rubber mallet, but standard hammer and block of wood did the trick for me after hours of punching in that damn combination. Any way, heard that “click” and opened that door and removed the contents. Only decision now is a) oil those bolts, b) chop the solenoid or c) enjoy a triple hernia taking it to the dump! Thanks again, you saved me!

    2. 52
      Kevin Says:

      Thanks for the info on this site. same problem… Sentry telephone wait time was 25 minutes. found this site and used my mallet. going to get another safe with a combination. I can’t take the chance on not being able to open the safe when i need to ie passports.

    3. 53
      Daniel Says:

      Man, you saved my life with your post! I was about to freak out when my safe wouldn’t open and let me retrieve my passport, which I will need as I’m traveling to Canada the day after tomorrow. First I called Sentry, only to find out they don’t have an emergency call number. What a piece of dung company!!!

    4. 54
      Felix Says:

      I was about to call a locksmith, when I found this forum. I figured what the hell, I’ve got a rubber mallet. With mallet in hand I started hitting the front of the door but not the handle. After whacking it about 20 times it opened! I’m relieved that I was able to get my safe opened. However I will never buy a sentry safe again. -F

    5. 55
      matt Says:

      same thing. class action anyone?

    6. 56
      Ben Says:

      My Sentry safe was fine for 7 years, but now it either won’t open or won’t close due to trouble with the bottom locking pins.

      It was the little plastic part next to the arm that lifts/lowers the lower pins is broken. It’s superglued back on but that won’t last.

      This safe is a POS. No one would ever buy one if they saw the lock mechanism first.

    7. 57
      Andrew Says:

      One word of caution…depending on your safe, you may have a secondary lock that sits just below the plastic handle. Without my knowledge, my 6yo pushed this secondary lock in (which does not require a key…poor design, IMO), which prevents the handle from turning, regardless of whether you enter a correct combination or fingerprint scan.

      Unfortunately for me, thinking that the secondary lock required the key, I locked the keys in the safe, to prevent just this sort of mishap. Thankfully, after a 20 minute wait on hold, the Sentry Safe rep who I spoke with immediately recognized the problem, took my address and offered to send me replacement keys, and even waived the normal $15 fee.

      Without discounting the bad experience of other folks here, I’d have to say I came away impressed overall. Still not thrilled with the design of the lock, and I will likely replace or supplement this safe with something a little easier to access, and less prone to trouble from small fingers.

    8. 58
      July 23, 2009 Says:

      My safe is locked open! After my son opened it, he somehow left the locking pins open so that the door won’t close. I entered the combination and heard a click, but the handle won’t move. The key won’t turn and pop the locking mechanism out. All of the dandy ideas that sentry has on their website are bogus. New batteries, combo, key, nothing works. I haven’t tried the mallet yet, but maybe I’ll have my son headbutt the door, since he is the one who screwed it up.

    9. 59
      John Doe Says:

      I am a locksmith and every time we get one of these things in the shop or on a service call we cringe. They are not worth it. You really do get what you pay for and sometimes it’s not a whole lot more you have to pay to get something that is actually decent. I would never buy one of these to protect my grass clippings let alone anything important.

    10. 60
      Chrissy Says:

      Thanks, guys, for this information. I had the same thing: Sentry electronic safe would not open even though “proceed” light was on. Two whacks with the rubber mallet resulted in a successful code entry. Grabbed my goodies outta there quick!

    11. 61
      DJ Says:

      Thank goodness for this website — and a heavy soled rubber shoe! I have the model as pictured — and the same problem as the countless others who have posted. Took about six whacks with the shoe, but it finally worked.

    12. 62
      Greg G Says:

      Wow I have similar safe and cant get in. I run a store and need access to the money. Going back down to try hammer, if not then sawall. My handle just spins and wont turn what ever is inside. It has 2 outside hinges that I wish I knew how to get off. Wish me luck

    13. 63
      Andrew Says:

      Following up on my previous comment…I received the replacement keys from Sentry Safe yesterday, and all is well. So if you have problems opening your safe, make sure you’re not forgetting the secondary lock (if your safe is equipped with one). Might save some headache and heartache.

      In this instance, Sentry Safe did the right thing by me, so kudos to the CS rep who helped me out.

    14. 64
      Stu Says:

      Same story…. have a Sentry Safe model #csw3813 and spent probably 2 hours trying to open last night. 2 taps from a rubber mallet and opens right up. Thanks for posting the info here.

    15. 65
      Brian Says:

      re S-3871
      We had the key lock mechinism leap out onto the floor. Tried the rubber hammer with no luck. The sawsall is next if nobody has anything else.

    16. 66
      Jason Says:

      Thanks for the great information here. I bought my safe at Costco, and they have a generous return policy. So, I bypassed the customer support and just took an angle grinder to the hinges and a sledge hammer to knock the door off. What a POS. We will be getting our money back this weekend.

    17. 67
      Kohala Tom Says:

      Thanks so much for providing a “low tech” solution that really works. After reading this page, I banged on the door a few times with the rubber mallet. OMG, it worked! A few squirts of WD40 and I’m back in business. Keep those Saws-alls and bi-metal blades handy!!!!!!

    18. 68
      PK Says:

      Yup, same prob here – started a year ago, changed batteries, last week Sentry said don’t use energizer batteries, but changing them didn’t work. So they sent new battery holder but that didn’t work. So now what? I think we all deserve our money back. Sentry,, what are you doing about this? Never again.

    19. 69
      Erin Says:

      Just wanted to say thank you to Lighthouse for posting this article. What a life saver! I swapped out the batteries initially to no avail but after reading this article I used a 9V battery and got it open – phew! BTW, most of the items were covered in mildew (moisture bag didn’t do its job). Looks like I need to purchase a new safe, as if I have the $$ to throw out the window “testing” products. Grrrr….

    20. 70
      Ken Says:

      I have a OA5889 but it looks exactly the same safe as pictured above. The safe was getting harder and harder to open lately, the handle seems to require more force each time to get the locking bolts to retract into the door. Finally last week, all I can hear was a faint click after punching in combo however the handle wouldn’t turn any more. My wife applied with a bit more force and broke it (became somewhat loose and with some force you can turn it whichever way you want but the bolt won’t retrack into the door). I can’t believe how flimsy this crap was and that my wife could break a safe handle when she always asks me for help opening pickle jars. Sentry customer support said the safe was designed to break off to prevent robbers from forcing their way in. Their attitude was “you broke it, you fix it”. Sentry customer service should use this post as one of their training course. Long story short, the robber mallet trick worked, thanks to this post. You saved me a couple hundred bucks the locksmith was going to charge us. BTW, I believe my problem with this safe was slightly different than others with the sticky solenoids and just banging on the safe with the robber mallet didn’t immediately unjam the safe for me. I had to keep banging on the door with the mallet and slowly turn the handle at the same time and finally the door opened.

    21. 71
      Ron Says:

      Same safe won’t open! What a POS!

    22. 72
      Michael Says:

      D*mn, am I glad this site was here… saved me a week of headache and stress. same safe, same problem. Went out to the garage after reading this article, beat on the metal part of the door with the rubber mallet, whallla! Thanks so much for this page, you probably saved me a heart attack!

    23. 73
      The Master Says:

      Someone should get a class action thing going, mine did this too, and I only open/close it rarely so its not a wear/tear issue.

    24. 74
      Danny P Says:

      I just tried your solutions for an hour straight, none of them worked. i beat it with a mallot, and nothing.
      finally, magically it just popped. i hate this POS safe, i wish i could burn it if it burnt, im gonna drop it in the bottom of the ocean.
      Class Action.. im down!

    25. 75
      John Says:

      Thanks for all the advise…. Well, my story is a little different. The safe would not open despite all the above mentioned advise. Since I had an international business trip the following day, and my passport was in the safe, I needed to take matters into my own hands… With a small crow bar, I was able to pry the safe open in about 10 minutes. What a piece of junk…. Not only should Sentry be ashamed of themselves for terrible customer support, they should be ashamed of themselves for selling such a poor product…. SHAME ON YOU SENTRY!!!

    26. 76
      Andrew Says:

      well after trying the rubber mallet thing my safe still will not lock i open it AND THE DOOR FELL OFF THATS RIGHT THE DOOR OF THE SAFE FELL OFF the weld that holds the door on popped out and the door fell off this is a horribly made product and i don’t suggest to anyone to buy it. All i tried to do was get my 300 dollar safe to lock and in the process my door fell off what kind of safe lets the door fall off if you’re trying to keep your important items safe don’t buy this

    27. 77
      mozart27 Says:

      Same thing, same directions. They told me i have to have a locksmith come out and drill out my safe. That’s ~200$ just to open my !@#$ safe. AND it sounds like a lot of people are having problems like this. Time for consumerist.com….

    28. 78
      chris Says:

      used the rubber mallet on my A5889, it opened. after removing the inside panel i found everything
      still working, nothing was broken, nothing missing. after looking at how everything worked i had found that there was dirt in all of the locking holes, not allowing the locking pins to fully open when the door was shut. but worked fine when door was open. cleaned out all locking holes and lightly greased all the pins. works great! easy fix for some!

    29. 79
      cl Says:

      Same problem, CSW3813, 2 years old. Had 4 hours to get old vehicle title out to trade for new vehicle.

      2 hours later, alot of cussing, and two brand new sets of batteries (Duracell & Energizer) I finally managed to get safe open by holding the handle in the furthest lock position and the key in the furthest unlock position!

      I emailed Sentry and 2 days later got the rubber mallet solution and offer for $50 solenoid replacement.

      I haven’t closed the safe back yet for fear of it not opening again, but with the door open and bolts in the lock position I did try the mallet once and it did work.

      Although at this point I’m afraid to lock it at all and will be looking into a better replacement with a key override and no electronic keypad lock!

      I had never had problems with Sentry before (I have a locking fireproof file cabinet that’s been flawless as well as small fireproof security boxes), however after this headache, I’m either buying only the Sentry fireproof file cabinets or a different name brand of safe.

    30. 80
      happy it opened Says:

      We have the exact same model as in the picture, and same problem as everyone else…good code, good key, good batteries…not opening.

      Read the comments…very helpful and albeit funny since I am reading out loud to my husband as he is beating the hell out of our safe.

      Started hitting the safe with the rubber end of a screwdriver and it didn’t work, tried the hammer and a block of wood and it didn’t work, we turned it on its back and beat it with the hammer EVERYWHERE (above the keypad, below the keypad!!)Punched in the code and then just started reefing on the handle and POP it opened while I was reading #38 out loud to my husband.

      The bolts of our safe do NOT move at all anymore…piece of junk!! We are getting a new safe, anyone hear of a good one?

    31. 81
      Bill Says:

      Thanks for all the input. I was about to buy 4 safes from Sentry for Xmas gifts. I don’t want to also have to buy rubber mallets, screwdrivers and lub. Any suggestions on a good safe.

    32. 82
      Boycott Sentry Products Says:

      Holy cow. What an ordeal! I can’t say enough about how bad these safes are. Sentry customer service was pleasant, but not at all helpful in resolving the poor manufacturing. These guys are crooks! I got the 5 beep Error and the safe kept saying ERR. After replacing the batteries, key code, and beating the hell out of my safe with a rubber mallet, I ended up renting a reciprocal saw from Home Depot to break this thing open. And by the way, it can be MESSY! So word to the wise, if you can’t get this thing open, try breaking into it outside! Getting into this safe took me over an hour, but saved me over $200 in hiring a lock smith to do it. I can’t believe there hasn’t been a recall on this product. And contacting the BBB doesn’t do much either. I sent them this forum and they were surprised. If you haven’t bought anything from Sentry, DON’T DO IT. Save yourself the time, money, and headache.

    33. 83
      Heather Says:

      God I wish I read this earlier! Tonight is the third time my safe has jammed! Unforunately this time I couldn’t shake the handle up a little and get it to open instead when I pushed up on the handle (followed exactly to the directions) the handle clicked and then went around 360degrees! That’s right, a complete circle which meant it was now $450 of useless metal and my husbands diabetic medication was inside and we HAD to get to it.
      After 30 minutes of hammering with a wedge and sledgehammer it is now two piece’s and our medicine and guns are now not safely stored!
      We have had this safe for a year and rarely locked it because of the trouble that we have experienced in the past when we did. I personally feel we should be compensated for a product that obviously fails to work.
      If any class action suit ever gets filed this will be one product that I won’t waive my rights on.
      Happy holidays to all you other failed safers out there.

      Armed and Unsafe,
      Heather

    34. 84
      Stan Says:

      I’ve had a model 1250 for many years. It’s got a dial/disk lock mechanism. Never had a problem. Sentry made it perfectly clear that it was a fire safe not an anti-theft safe. If you can’t afford to lose it, it should be in a bank safe deposit box.

      COMMENT….OK, So why then does it require a combination and key to open it? (when it’s functioning as it is intended too)

    35. 85
      Jennifer Says:

      Thanks for the post. Have been unable to open my safe in a week. Purchased batteries from two different stores. Took a rubber mallet and hit the handle dead on twice, put in my code and it OPENED!!! Thanks so much!!!

    36. 86
      Ron Says:

      Thanks for the advice, I keep my medicine in there and couldn’t get into it for a week before I found this place.I used the sole of my shoe and it opened. Removed the inside of the door and lubed everything but I will be removing the solenoid to disable the keypad.

    37. 87
      Lisa Says:

      Your story made it worth having a broken keypad! You are so funny.
      Thanks,
      Lisa

    38. 88
      Jeff Says:

      Wailed away with the rubber hammer to no avail. Ended up using a crowbar and 3 lb sledgehammer. Glad the locking pins set in a plastic hole, it was pretty easy to deform the door frame and pry the door open. The email exchange with customer service was pleasant but totally useless. I am tempted to mail the carcass back to the company president.

    39. 89
      Rene Says:

      First and foremost THANK YOU.

      Second, The safe arrived at my work today (it was gona be used to store my backup tapes) at around 3pm and I had it nice and broken by 3:05pm I opened it twice and by the third time it wouldn’t open despite the code being correct. Experiencing the exact same thing like everyone else. Turning the handle does nothing, there was a clicking sound when it worked and there is none now.

      I called staples and told them to pick it up tomorrow and if they sent me an invoice on it I would assure them they would never see our company’s business again.

      They agreed 😀 Now it’s time to find a different brand all together

    40. 90
      don Says:

      Thank goodness for this blog. I had the same problem with the code not making the safe click open. I followed the reccomendation about getting it open and then busting off the back plastic cover to expose the mechanics. It is very easy to disable the mechanics that open the electonic part of the lock, and only utilize the push button lock. But I eneded up spraying a can of WD40 over everything and it works great, even the electronic mechanism. It looks like the failure is due to a little bit of downward pressure on the handle which causes the electronic lock to not be able to pop out of the way.

      Thank you all for your advice!!

    41. 91
      Dave Says:

      The first safe that I bought through Office Max lasted less than 30 days. Surprisingly, the replacement lasted me four years. The electronic combination lock has just failed me. When I first started examining the safe, I saw that the bolt that comes up through the top of the door had fallen off and was lying inside with the other mechanisms. I pried off the inside cover and saw that the actuator was not releasing properly. I tried to reinstall the fallen off bolt, but it wouldn't stay on. There was also a clay like substance that I assume was fireproofing material that was crumbling and falling out the bottom. I removed the batteries and I'm using the safe with only the key until I find a replacement. I access the safe a couple times a day and don't believe this brand of safe is built durable enough to handle that much use.

    42. 92
      Mariela Says:

      I wish I had researched this safe better when I bought it a year ago. I have a similar-  model A5781. I could not belive my eyes when I saw lighthouse's account. I could have written it myself yesterday after my 2-hour seemeingly endless wait and lame attempt by Sentry Customer Service Rep and the "technician" I was transferred to (with another 15 minute wait).
       I was walked thorugh the "yes I can read and follow my manual on how to open the safe since I've done it for a year, can we move on to actual troubleshooting" experience. Then came the rubber mallet. I could not believe it. The "technician" asked me to flip the safe every which way, radiculous (I was singgering, cussing – to myself, and disbelieving while I heaved the 150lbs safe from side to side to back like a giant dice. I kept hearing the faint click and low tone when I typed in the code, but no luck. Both my husband and I whacked the safe door and tried to open countless times since. I was told by the rep that I should look up a local safe and lock company to get into it (destroying it in the process) because the safe was out of warranty. Who does not need a $300 door stop plus $200 for the locksmith. Thank God for this post. At least I can save myself $200.
      I am planning to write detailed letters to Sentry, Home Depot, California  and NY Department Consumer Affairs, Consumer Reports Magazine and some newspapers. I have been leaving reveiws on every big website (Costco, Home Depot, Amazon) that sell these safes.

    43. 93
      TLR Says:

      This safe is junk mine quit working and now the rubber mallet won't work either.  Piece of junk!

    44. 94
      Mike Says:

      Same safe, same thing.    after getting it open began testing with door open. kept hanging up.  Pryed off  the inside plastic cover.  what crap, no wonder.  I disabled the electic combo part by breaking of the metal tab to the relay button, snaps right of with plyers.  so now it shuts and will lock but with the key only, or can  just lift handle and not bother to key lock it.  will keep kids and honest people out, not crooks.  hopfully works better protecting from fire then from theft.

    45. 95
      Karen Says:

      Sounds like the problem and response I got from them.  Still won't open and they finally said it would have to be drilled by a locksmith–$150!!!  which would render it useless.  Said the moisture must have built up inside and it is sticking!!!  Said I should have opened it every 2 weeks for 15 minutes–right"~!  of course that is not in their information.
       

    46. 96
      ayfromherc Says:

      Im so glad i found this blog… The story hit home like you wouldnt believe!! I bought this dam thing 1 day ago and im already at it with a rubber mallet!!! What a POS! Im returning it pronto in the morning .. The problem now is moving it to the car!! I had a hell of a time getting it in the house!!! I hate you sentry… your plastic junk will be returned to staples asap!
       
       
       
       

    47. 97
      liza Says:

      Thanks for your post. You saved me from going crazy angry. It was such a relief to know I am not alone in wanting to raise hell. Admittedly it was easier for me because it malfunctioned when open. But we had to bring our gun to our friend for him to keep. I am not happy with my Sentry experience and I'm never buying Sentry again.

    48. 98
      JC Says:

      I had my sentry electronic combination fire safe for about 5 years.  Since 2005 I never had any problems, I used it almost daily.  Flashforward to a few months ago.  Safe won't unlock.  Right code, right key, handle won't budge!  Won't open AT ALL.  After reading the posts on this site, I figured Sentry customer service would be a dead end.   So after finally getting the damn thing opened I too found the small plastic piece lying on the floor.  Now to get my safe working I had to remove the electronic actuator, the top bolt (as it kept falling off and blocking the safe mechanisms from opening), the back, and a few other fail safe pieces that I figured could have me in another no open scenario in the future.
      So now my fancy dancy electronic safe, only locks with a key.  Funny thing is, the non electronic version was about hundred bucks cheaper!  Guess I should have gotten that one, or better yet, I guess I should have NEVER GOTTEN A SENTRY!

    49. 99
      Rhonda Says:

      Sentury gun safe G5351-2T
      opened twice this morning,
      now will not open (electronic key pad)
      key is in safe, car keys, everything !!!!  HELP

    50. 100
      Chris Says:

      Glad I found this, I couldn't open the door of my safe so I tried the 'whack with a mallet' procedure and it worked!! Who said all problems can't be solved with brute strength?!

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